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Re: Worst tips from tech support

in Milliways
Did they maybe buy faulty cards for resale to make a profit..? I don't know.. Their problem was store policy. If something failed they automatically blamed the buyer. They refused warranty claims if the hardware was installed by the buyer and not by them. It was total BS but many unfortunate owners …

Re: Worst tips from tech support

in Milliways
Does "customer support" in a store count? I had to return a 250 GB WD drive to the store because it started smoking the second I turned the PC on. The guy wanted to refuse my warranty claim on the basis that I must have connected the cable wrong. The SATA cable. That store was infamous for their …

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