The following are things that should be in your help request:
- Motherboard
- Processor type and speed
- Amount and type of RAM
- Video board w/ RAM amount and type
- Sound board
- Operating system
- Game name (and version, if applicable)
- Description of problem (be detailed: saying "it's jerky" doesn't help, saying "the player sprites seem to be jerky when I'm pressing any of the arrow keys" does)
- Reproducibility of problem (always, only once, always but only on a specific level, etc.)
- Sound mode used
- Video mode (Software, OpenGL, Direct3D, or Glide, and resolution)
- Version of emulator (for VDMSound, probably 2.0.4 or 2.1.0; for DOSBox, 0.58+)
- Steps already attempted to solve the problem (please say you've read the README if you haven't, and READ IT IF YOU HAVEN'T!)
Updated 4 July 2005 by HunterZ (because it was using HTML tags, and support for them seems to be disabled, so it looked ugly)