Reply 20 of 24, by TehGuy
Alistar1776 wrote on 2022-08-28, 03:59:He said he bought it on ebay. I initially suspected the i5 to be DOA, but he showed me the system does see the cpu properly, so it at least reports correctly that its an i5 2400. tho im not sure why it would fail to boot to OS if the cpu is compatible, and appears to be functioning. Almost like a sort of purgatory state, works enough to identify and boot to bios, but not fully to OS.
Image attached shows all hes getting from the i5:
Funnily enough I see this kind of thing often enough with current HP products that I get to go fix up; it's usually the CPU being ok enough to POST (and pass diagnostics with HP's tools), but not enough to get into an OS (or it sort of gets into the OS before failing). Issues were almost always resolved by swapping for another CPU, fringe cases requiring a new system board. Granted, it still may be worth trying a different PSU just in case if you're able to do that and haven't yet.
Alternatively, you might be able to leverage HP PC Hardware Diagnostics 4-IN-1 USB KEY to hopefully run some tests and see what aint happy. Hoping it boots on the problem machine since the site states it's for "IT professionals who need to support a mixed environment of older and newer HP/Compaq PCs". The PC should be UEFI compatible, just make sure the option is on. If you're able to run a CPU test, have it run until an error happens and just let it go for a while
By the by, not even the part of the partner backend for HP I have access to has any drivers or anything for this 😀
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