my first modem was a gandalf (forgot model #, but found it the other day) 2400 baud... it's not quite as huge as the one in the article... anyway, I remember having to crack it open to set the DIP switches to hayes compatible... I didn't know much about modems back in the days, but I learned enough from reading that it was something I needed to use (early 90s by that time, and everything was already V.32 by then, for those who could afford it)... sure enough, after setting the dip switches right the first time, I was connected to a BBS... at a whopping 2400bps 😁 I thought I was the king of the world!
later, I replaced it with a a TEAM modem, the case design looks like that hayes in the article.... it was a little better because it was smaller, more sleek looking, and actually had a speaker so I could hear what was going on with the line... my gandalf was so primitive that it had no speaker phone... so you had no idea if you were getting a good handshake or not! the TEAM modem also had basic error correction which the gandalf didn't, so the winner was obvious 😀
then I managed to save up 300 bucks to get a USR Sportster 33.6 modem right when it came out... couldn't afford the more expensive external one, and back then internal was a "better" concept to me because desk clutter was undesired for me... still have it, still works
then my last modem which is still in my retro box is a USR Courier 56k internal... got it used for 25 bucks I think
but I will never forget the software modem fiasco... what a nightmare that was for many people getting it work reliably with their trashed up win9x systems