Reply 200 of 908, by imi
Miphee wrote on 2020-06-19, 08:49:
I agree with you but also think that proper handling would prevent most of the damages. Fedex workers already admitted that they throw and kick boxes around all the time so yes, that became the norm. It's not the bumpy road. They let them do it so why wouldn't they? It's faster and it's not their concern. They shifted the blame to the customer.
I really can't fault 99% of postal workers seeing as how chronically overworked and underpaid they are.
also we all know this anyways, so if someone does not pack something taking this into account, it is pretty much their fault imho, especially on high priced items.
but even then that might not be enough.
I had once ordered 2 vintage CRTs from the UK and asked the seller to please pack them well, they were shipped via the ebay global shipping program.
you may have seen some youtube videos about them destroying stuff before, but it seems like they often repackage items without any regard (well I've learned that now).
so... they arrived at my door in two crumpled thin cardboard boxes with just a few small pieces of foam under them, I took pictures of me unpacking them because I feared the worst.
miraculously one of them actually worked, but they had a bent housing (metal) and one did not work at all, and also had the hinged door over the controls missing.
I contacted the seller and they assured me they were both intact, the door was originally not missing and they were packed well covered in foam all around.
...turned out ebay's shipping partner had taken them out of the box, somehow managed to lose one of the door covers and threw them in woefully inadequate packaging to probably save on shipping costs on their side due to size/weight.
eventually I got reimbursed by paypal, and I was communicating with the seller the whole time to make sure they got reimbursed as well, because ebay even admitted it was their fault.