First post, by nforce4max
- Rank
- l33t
I am posting this so that anyone who works in game development or manages for business that has some involvement with gaming needs to take notice and learn from this. Recently a big or somewhat big one that some of you already have some experience and that one is Wargaming, for those who do not know who they are Wargaming is the publisher of several games but mainly world of tanks. There was an incident where a popular reviewer and community contributor made an unfavorable video about WG's practices that resulted in a huge riot in their community after threatening to file a DMCA with youtube. In short is massively snow balled and now WG is experiencing one of the worst PR disasters that I have ever experienced with a gaming company.
Things to never do!
1: Threaten to abuse the copyright system or anything along the lines of dmca to suppress an opinion or fact on a third party platform because you didn't like what someone said.
2: Ruin game balance for the sake of short term profits.
3: Introduce game changes that force people to spend real money to remain competitive such as selling premium ammo ect.
4: Ignore long standing complaints such as poor map design, lack of class balance, match making, lack of diversity when it comes to meta.
5: Flooding the in game shop with op or broken items that are only available for real money making it to where it is pay to win.
6: Never be arrogant to your customers in the forums!
7: Copy paste customer service. 😠
8: Increase costs so an item that had once cost $30 now costs $54 ect after all this is digital goods!
9: Favor one region over all the others.
Can go on and on, only took them two days to shit the bed so bad that it looks as though the population will soon collapse. They alienated two regions and pissed a lot of people off which happen to be their cash cows.
On a far away planet reading your posts in the year 10,191.