With 1MB VRAM you can't get 1024x768x16bit, which requires 1.5MB VRAM. If you are sure that you had used 1024x768x16bit before, you can check if the card has another 1MB VRAM seated in two sockets. It's possible that at least one chip isn't working properly.

This has two chips solder to the motherboard and it takes a memory card that sits over the video chip on two sets of pins on each sided of the video chip. yes i remember the guy who had this computer be for me having it set to 1024x768x16bit and i had it set to that too. hope the guy didn't have a program on there that made the computer use system memory for the video. thanks for the help.

That sounds like it should have more than 1 MB. Try removing and reattaching the memory card.

What happens when you re-attach the memory card?

gwb21471 wrote:

This has two chips solder to the motherboard and it takes a memory card that sits over the video chip on two sets of pins on each sided of the video chip. yes i remember the guy who had this computer be for me having it set to 1024x768x16bit and i had it set to that too. hope the guy didn't have a program on there that made the computer use system memory for the video. thanks for the help.

Sounds like your board has 1MB VRAM and the card has another 1MB VRAM. Either a chip or two are failing or the contacts of the card went bad.

Dose anyone knows where I may get a memory board that I can use to plug on the pins by the video memory? Thanks!

So you don't have the VRAM expansion card onboard? Is it possible that it's taken by someone during it shelving times?
Without a picture it's hard to tell if this card would fit.

Yes that memory card would fit. Thank you.

gwb21471 wrote:

Yes that memory card would fit. Thank you.

can't tell the markings on the chips, tho, ideally S3 Trio64V+ expects EDO DRAMs 50ns or faster.