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System Shock 1 Problem

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First post, by Zoroaster

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I have encountered some major problems on trying to run the System Shock. On selecting 'start new game', the program finishes with the following message:

"Our system has been shocked!!
But rememeber to Salt The Fries
System Shock can no longer run due to a fatal error. Error code 3007 Memory error Not enough memory to make email cursor!

Common problem solutions:
* Increase FILES in config.sys to 30 or more.
* Disable SMARTDRV write caching
* Use a minimal config.sys and autoexec.bat
If none of these work, call Origin Tech Support
(512) 335-0440"

I have no problems with editing files etc, i have done that with other games. But when i found that the files mentioned above did not exist, neither on the cd or in the directories installed to, i began to worry.

Also, when run using the MS DOS prompt to start the game: C:\WINDOWS>sshock1\cdshock, I got the following message:

"DOS/4GW Professional Protected Mode Run-time Version 1.97
Copyright (c) Rational Systems, Inc. 1990-1994
System Shock can no longer run due to a fatal error.
Error code 4002
File error
Could not find configuration file!

Common problem solutions:
* Increase FILES in config.sys to 30 or more.
* Disable SMARTDRV write caching
* Use a minimal config.sys and autoexec.bat

If none of these work, call Origin Tech Support
(512) 335-0440"

This confirmed that the essential config.sys file was not installed.
I do not know what to do, and i have waited a long time to play the origional system shock.
Has this problem been reported by other people who have purchased the game?
Do you know of any solutions? Perhaps you could tell me how to obtain the config.sys, autoexec.bat and any other files that i would need to get the game running.

Thanks in advance for any help you can give me