According to Mobygames, it's a WINDOWS game.

Moving to Windows section...

I also added the game's name to the title of the thread...

But first things first...

Welcome to the forum!

Did you try any compatibility modes (if you are running win2000 or XP)? In order to do this just right-click on the game main executable and check PROPERTIES > COMPATIBILITY.
Just because this game is from 1999 (if I am not mistaken), you can safely choose the w98 option. Restart game.

I have XP. I did that and it keeps saying this.

so close yet so far.

and I have plenty of space! >.<

it says on the cover it can run on DOS or Windows. and it came out in '93. they made a newer version in 1999 I think. I just have the older version not the newer one.

This is a common problem with old games whose programmers never guessed how big hard drives and memory capacities would get. Not sure if/how this can be fixed in a Windows game. You could try running the DOS version in DOSBox, as DOSBox lets you choose how much free space is reported to games.

Tried ALL the compatibility modes, including W95?

@HunterZ: If there isn't any MS-DOS version, she may be out of luck.

Strange that they would mention DOS in the error message if it was a Windows program, but maybe the installer is DOS-based?

Maybe it's some of those hybrid versions. The only way for her to find out is to try out DOSBox.

I've tried everything and it still hasn't worked. just up to that screen.

I've tried it with another old game. 'Jyrassic Park Paint and Activity Center' and it worked til' it went to the menu and locked up. maybe I'm doing something wrong or it's the dos box! probably me. 😒

thanks for the help anyways..