First post, by FeedingDragon
- Rank
- Oldbie
I'm hoping that maybe someone can help me out here. I have access to free Microsoft support, and after 5 hours of talking with them over the phone I finally gave up and said "ok - whatever" after they said "it seems your problem is fixed now," even though it wasn't.
For some reason, if I change the CD-Rom in the drive while something is active that accesses the drive (even though it's not actually reading anything at the time - such as when an installer tells me to change the CD,) my system will sometimes lock HARD. Absolutely nothing works any more, CTRL-ALT-DEL etc.... I've left it sitting there for up to 3 hours without it ever doing anyting. I have to hit the reset button (personally renamed the "I Win" button,) and do a hard reset of my computer. It doesn't do it all the time, just most of the time. MS actually observed it happening (thanks to their big brother SW they had me install,) several times while I was on the phone with them. Yet, they also observed the change going without a hitch on several occasions as well. Each time it worked fine they would say "ok, good, your problem is fixed now," even though they and I had done absolutely nothing to "fix" it. Despite the fact that every time they said this I reminded them that, no, it wasn't fixed, if I do it again, it will probably lock up. At which point, I did it again, and it locked up again. after the 5th time it changed ok, and they said "good, its fixed," I gave up and said "fine, whatever."
Please, does anybody have any idea how to fix this or what it could be? I'll provide any system specs you need (I've included what I can think of below.) My system worked great (without this issue,) until about 3 months ago. I've tried doing a complete format and re-install without it helping at all.
System Specs:
Windows XP SP3
Intel Core2 2.4 Ghz CPU
3Gb RAM
Radeon HD 4650 1Gb RAM
Creative Labs Sound Blaster X-Fi Xtreme
Gigabyte GA-EP45-DS3R motherboard
LG GH22NP20 Multi-Drive
1x 1.5Tb SATA2 HDD
2x 250Gb SATA2 HDD
1x 2TB external USB2.0 HDD
All have latest drivers & firmware installed.
Feeding Dragon