Win7 system will not activate.

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Win7 system will not activate.

Postby Jade Falcon » 2017-10-16 @ 14:36

Hopefully someone that knows the windows 7 activation system better them me can help me here.

I had a system 2 weeks back at work that took a dump, the filesystem on the hdd failed beyond repair.I believe it was running a disk check when the power went out and that site does not have a UPS but I'm not quite sure.

Windows 7 was reinstalled with the provided recovery cd that shipped with the HP system, that system was also put back in use and at this point reinstalling windows is not a option. The system is a hp EltleOne 800 AIO.

System properties says the windows activation is not available.
slmgr -rearm gives a odd error "on a computer running Microsoft non-core edition run slui.exe 0x2a0x00009c to display the error text"
running slui.exe 0x2a0x00009c outputs an unknown error.
AV scan found nothing.
I ran a sfc and it stated that not everything could be fixed, see CBS log file attachment.
I also attached a mgadiag report.


Anyone have any ideas?
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Re: Win7 system will not activate.

Postby gdjacobs » 2017-10-16 @ 14:57

This is with the HP OEM/SLIC license?
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Re: Win7 system will not activate.

Postby Jade Falcon » 2017-10-16 @ 15:00

gdjacobs wrote:This is with the HP OEM/SLIC license?

Should be. The license key that was on the sticker on the back of the system was used, The windows reinstall disk that came with the system was used to install windows.
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Re: Win7 system will not activate.

Postby gdjacobs » 2017-10-16 @ 15:11

What if you try to reactivate with "SLUI.EXE 3"?
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Re: Win7 system will not activate.

Postby Jade Falcon » 2017-10-16 @ 15:15

gdjacobs wrote:What if you try to reactivate with "SLUI.EXE 3"?

I tried that but nothing seemed to happen. No output, no error, no nothing.
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Re: Win7 system will not activate.

Postby cyclone3d » 2017-10-16 @ 16:17

You may have to use a Retail install disc and the key on the computer sticker to make it work.

OEMs do strange things sometimes.

Sounds to me like the recovery DVD was messed up or was a bad image to begin with.
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Re: Win7 system will not activate.

Postby ElectroMan » 2017-10-16 @ 16:24

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Last edited by ElectroMan on 2017-12-03 @ 13:20, edited 1 time in total.
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Re: Win7 system will not activate.

Postby Jade Falcon » 2017-10-16 @ 16:52

oddly I was only asked for the key when installing windows. I can't pull up the activation window at all.
Oddly the recovery disk was just a win7 pro x64 disk and not a system image.

I believe this was a system that came with win8 and was downgraded to 7. I don't have all the records in front of me right now.
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Re: Win7 system will not activate.

Postby ElectroMan » 2017-10-16 @ 17:01

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Last edited by ElectroMan on 2017-12-03 @ 13:20, edited 1 time in total.
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Re: Win7 system will not activate.

Postby Jade Falcon » 2017-10-16 @ 17:24

Yeah, I think from now on I going to require every system to be imaged before they get put in use. We do that for some systems but not everything.

I found this guide that fixed the problem somewhat.
https://superuser.com/questions/539714/ ... activation
I no longer get the "windows activation is not available." in System properties

But I cant install updates still. I think I come back to this system latter on now that the end user can use it. Its walled in so updates are not all the critical.
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Re: Win7 system will not activate.

Postby gdjacobs » 2017-10-16 @ 17:54

ElectroMan wrote:I would just reinstall from some sha1 verified copy of SP1 image, your key should still work with it. Could save you some time trying to troubleshoot.

Based on your description, a lot could have gone wrong during all these downgrades etc. Come on, it's not like you having this problem with FreeBSD, give Windows some slack :lol:.


This. I have a remastered x86/x64 universal disk which I use for all installs.
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Re: Win7 system will not activate.

Postby Jade Falcon » 2017-10-17 @ 00:11

Yeah. Our more critical systems are imaged regularly and have base system images. But are lesser important systems aren't. I think now i have a good excuse to have everything imaged.
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Re: Win7 system will not activate.

Postby collector » 2017-10-17 @ 00:38

I'm sure you already checked, but just to eliminate the obvious, the PC is online, is it not? I ask because it is not a system image and may be missing NIC drivers.
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Re: Win7 system will not activate.

Postby Jade Falcon » 2017-10-17 @ 00:39

good call, but this is not the case.
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Re: Win7 system will not activate.

Postby collector » 2017-10-17 @ 00:44

As I said, just eliminating the obvious. So the activation program just does not start?
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Re: Win7 system will not activate.

Postby Jade Falcon » 2017-10-17 @ 00:47

collector wrote:As I said, just eliminating the obvious. So the activation program just does not start?

Yes that is the case.
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Re: Win7 system will not activate.

Postby collector » 2017-10-17 @ 13:37

Is there a "Change product key" link in the System properties dialog?
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Re: Win7 system will not activate.

Postby Jade Falcon » 2017-10-17 @ 15:12

collector wrote:Is there a "Change product key" link in the System properties dialog?

There was, but after I put the system online it went away oddly.
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Re: Win7 system will not activate.

Postby collector » 2017-10-18 @ 00:52

And if you take it off line?
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Re: Win7 system will not activate.

Postby Jade Falcon » 2017-10-18 @ 01:38

collector wrote:And if you take it off line?

No change
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