Solved - HELP! Cannot get MsiInstaller to install programs in XP SP3 + POS2009 \ VOGONS

Solved - HELP! Cannot get MsiInstaller to install programs in XP SP3 + POS2009

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First post, by feipoa

Posted on 2019-11-10, 15:11

feipoa Offline

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I can no longer install software which uses the MsiInstaller for my POS2009 system. I get the following error with the Crystal HD 3.6.9-x86 software installation and with VirtualBox-4.3.40 and VirtualBox-5.2.32.

1The Windows Installer Service could not be accessed.  This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. Contact your support personnel for assistance.

After installing the KB4500331 POS2009 update on 23 May 2019, I also get the following two error messages in the Event Viewer every 1 hour.

1Source: MsiInstaller
2Event ID: 1015
3Type: Warning
4User: NT AUTHORITY\SYSTEM
5Computer: Opteron
6
7Failed to connect to server. Error: 0x80080005

1Source: DCOM
2Event ID: 10010
3Type: Error
4User: NT AUTHORITY\SYSTEM
5Computer: Opteron
6
7The server {000C101C-0000-0000-C000-000000000046} did not register with DCOM within the required timeout.

I get the same MsiInstaller error (but not the DCOM error) when trying to install software which requires MsiInstaller (like Crystal HD or VirtualBox), except the USER entry is my XP login instead of NT AUTHORITY\SYSTEM. Has anyone else run into this issue and found a resolution? I tried uninstalling KB4500331, and while the two Event Log errors vanish every hour, I still cannot run MsiInstaller programs.

I have already tried reinstalling MSI InstallShieldEngineUpdate700.exe , *701, 900, 901, 1000, 1001, 1050, and 1100. Same for ISScript 7x, 8, 9, 10, 1050, and 11. It did not help. Any idea? I've been using POS2009 updates for years without issue.

Last edited by feipoa on 2019-11-12, 13:26. Edited 1 time in total.

Plan your life wisely, you'll be dead before you know it.

Reply 1 of 3, by dr_st

Posted on 2019-11-10, 18:07

dr_st Offline

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Try some of the solutions here:
https://docs.microsoft.com/en-us/office/troub … -not-be-accesse

I had a similar problem recently, and somehow re-registering the service (even without safe mode) resolved it.

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Reply 2 of 3, by feipoa

Posted on 2019-11-11, 12:08

feipoa Offline

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dr_st wrote:
Try some of the solutions here:
https://docs.microsoft.com/en-us/office/troub … -not-be-accesse

I had a similar problem recently, and somehow re-registering the service (even without safe mode) resolved it.

Thanks. I will try it.

From my recollection, much older MSIinstaller applications still install though.

Plan your life wisely, you'll be dead before you know it.

Reply 3 of 3, by feipoa

Posted on 2019-11-12, 13:26

feipoa Offline

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Rank: l33t++
Posts: 9655
Joined: 2011-03-07, 13:54
Location: Canada

A suggestion from Warlord corrected the MSI Installer and DCOM errors. Re: Can watch 1080 on Pentium III?

1regsvr32 MSI.DLL
2regsvr32 MSIHND.DLL
3regsvr32 MSISIP.DLL

This is all I had to execute from Run.

Plan your life wisely, you'll be dead before you know it.

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