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serial port troubles

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First post, by chrisNova777

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hey guys
im having some dificulty with my com1 port
for whatever reason it doesnt want to work
i was wondering if anyone could offer me some tips on what to do to make it work
i tried opening hyperterminal but i dont know wtf im doing
it just wont work no matter what i do
on another machine i tried and it works fine so it seems to be a problem with the specific motherboard

aopen_0495.jpg

its an AOPEN AX3S-U motherboard.. it uses the 815E B-step chipset and it has a tualatin 1.4ghz cpu
with 512mb ram
everything else works perfectly from what i can tell..
theres a com2 header port on the motherboard between the first 2 pci slots near the AGP slot
but i have no ribbon + bracket/header to connect to it to try to use com2

com1 is built into the back io shield
and the built in graphics for the motherboards taken the place where com2 would normally go beside the parallel port
and under neath com1

AX3SPro-side.jpg

im really annoyed having tried to fix this all day
if anyone has any tips for me on what to do to somehow reconfigure this
to make it work
i have no idea why it wont just work!!!!!!

http://www.oldschooldaw.com | vintage PC/MAC MIDI/DAW | Asus mobo archive | Sound Modules | Vintage MIDI Interfaces
AM386DX40 | Asus VL/I-486SV2GX4 (486DX2-80) | GA586VX (p75) + r7000PCI | ABIT Be6 (pII-233) matroxG400 AGP

Reply 1 of 21, by Imperious

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Is it turned on in the Bios?
What does device manager tell You?

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Reply 2 of 21, by Jorpho

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chrisNova777 wrote:

i tried opening hyperterminal but i dont know wtf im doing

In that case, how exactly do you know your serial port isn't working?

Reply 3 of 21, by chrisNova777

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i have a com port serial dongle..
it "just works" on another motherboard
this motherboard.. it doesnt matter what os i try.. it always says it cant find the dongle
i dont get it

everything else with the board is fine.. but i cant run the software i want to run because it doesnt see the damn dongle on the comport

http://www.oldschooldaw.com | vintage PC/MAC MIDI/DAW | Asus mobo archive | Sound Modules | Vintage MIDI Interfaces
AM386DX40 | Asus VL/I-486SV2GX4 (486DX2-80) | GA586VX (p75) + r7000PCI | ABIT Be6 (pII-233) matroxG400 AGP

Reply 4 of 21, by Jorpho

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So, all you know is that the dongle isn't working. It does not follow that the serial port isn't working.

When you use the other motherboard, are you running the software under the same operating system? (What OS are you using, anyway?)

Reply 5 of 21, by chrisNova777

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the dongle works fine on any of my other computers..
but not on this one. because the serial port doesnt work

if i was to get an add on pci card to provide a comm port.. does it need drivers to be supported by os?
or would it be "natively supported"... reason being, i want it to work with windows 3.x + windows 95
and im afraid ill just have to get a different motherboard rather then finding a serial port addon card that will actually work in windows 3.x

http://www.oldschooldaw.com | vintage PC/MAC MIDI/DAW | Asus mobo archive | Sound Modules | Vintage MIDI Interfaces
AM386DX40 | Asus VL/I-486SV2GX4 (486DX2-80) | GA586VX (p75) + r7000PCI | ABIT Be6 (pII-233) matroxG400 AGP

Reply 6 of 21, by chrisNova777

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has anyone elese experienced this with any mobos? teh serial ports are just dead? is it possible that it is a component failure? uart chip? and this is irreversibly just dead.. or is there anything i can do baout it?

ive tried win98 + xp both of them have the same result
the com ports get setup + do not work.
i guess i have to try the com2 port by getting a header first to know if they are both dead or if its just comm1 thats dead

http://www.oldschooldaw.com | vintage PC/MAC MIDI/DAW | Asus mobo archive | Sound Modules | Vintage MIDI Interfaces
AM386DX40 | Asus VL/I-486SV2GX4 (486DX2-80) | GA586VX (p75) + r7000PCI | ABIT Be6 (pII-233) matroxG400 AGP

Reply 7 of 21, by Jorpho

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chrisNova777 wrote:

but not on this one. because the serial port doesnt work

I don't see that as a reasonable statement. You still haven't said anything about what software you're trying to run or what OS you are using. If this computer is much faster than the other one you were using, then maybe the software is speed-sensitive when it comes to checking the dongle.

Try using a serial mouse or a serial modem. Or if you don't have either of those, you might be able to do a loopback test with a paper clip, though I tend not to have much luck with those. See for instance https://www.reliableracing.com/downloads/LoopBackTest.pdf .

If your COM port really was broken, then Hyperterminal or Device Manager would probably have some sort of error message. (The serial port does show up in Device Manager, right?) If Hyperterminal just sits there and does nothing when you start it, then that is entirely reasonable behavior even for a functioning serial port.

if i was to get an add on pci card to provide a comm port.. does it need drivers to be supported by os?
or would it be "natively supported"... reason being, i want it to work with windows 3.x + windows 95
and im afraid ill just have to get a different motherboard rather then finding a serial port addon card that will actually work in windows 3.x

In my experience they work pretty smoothly without requiring special drivers.

There are also programs that will let one computer access the serial port of another computer over a network – though it's not clear if that will be suitable for your application which you have told us nothing about.

Reply 8 of 21, by chrisNova777

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the applications im trying to use are very old versions of Steinberg Cubase + Emagic Logic
the cubase dongle works fine because it runs on the parallel port. the logic dongle also works fine, on any computer BUT this one, but the reason i wanted to use this one for running it is because the motherboards built in video has a driver for windows 3.1 (the 815E chipset that supports the tualatin 1.4ghz processor ---> https://downloadcenter.intel.com/download/460 … or-Windows-3-11)

ive tried everything i can think of to get the damn serial port to work.. cahnging bios settings.. it just doesnt want to work..i talked to a friend of mine who said that com ports CAN get blown.. by plugging devices in and out when the machine is on.. thats the only thing i can think of because the com port just doesnt want to work.. my only resort is to get a header and use the com2 port off the motherboard which has probably never been used ever. I got this motherboard given to me it used to belong to a friend of my mothers who was not very computer saavy to say the least so its a foregone conclusion that the com2 port is safe+ sound in its virgin state.. if i just had a header to plug into it.. i ordered a few off ebay..

http://www.oldschooldaw.com | vintage PC/MAC MIDI/DAW | Asus mobo archive | Sound Modules | Vintage MIDI Interfaces
AM386DX40 | Asus VL/I-486SV2GX4 (486DX2-80) | GA586VX (p75) + r7000PCI | ABIT Be6 (pII-233) matroxG400 AGP

Reply 9 of 21, by chrisNova777

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i was hoping that someone may read + post a miracle fix that was my intention with this post

http://www.oldschooldaw.com | vintage PC/MAC MIDI/DAW | Asus mobo archive | Sound Modules | Vintage MIDI Interfaces
AM386DX40 | Asus VL/I-486SV2GX4 (486DX2-80) | GA586VX (p75) + r7000PCI | ABIT Be6 (pII-233) matroxG400 AGP

Reply 10 of 21, by PhilsComputerLab

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Ix this the only serial device you have for testing? Maybe try another one, just to be sure? Like a null modem cable.

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Reply 11 of 21, by chrisNova777

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i had tried a serial mouse aswell. tried hyperterminal loopback.. nothing works.. it just doesnt respond or act properly.. i cant figure it out.. i wish i could just get it to work but nothing makes sense

thats why i was trying to find some type of diagnostic software to figure out what exactly is going on'
the only explanation is that the comport got blown somehow. visually it does not appear to be damaged

i have a feeling i will get the same result using the com2 header.. unless it has a totally different chip/subsystem on the motherboard

like i said befoer tho the logic dongle just works fine on any other computer.. so i know it works

http://www.oldschooldaw.com | vintage PC/MAC MIDI/DAW | Asus mobo archive | Sound Modules | Vintage MIDI Interfaces
AM386DX40 | Asus VL/I-486SV2GX4 (486DX2-80) | GA586VX (p75) + r7000PCI | ABIT Be6 (pII-233) matroxG400 AGP

Reply 12 of 21, by Skyscraper

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If nothing else works.

http://www.ebay.co.uk/itm/2-Dual-9-Pin-Serial … =item2ed6e650d7

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Reply 13 of 21, by PhilsComputerLab

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Maybe the ports got fried or something like that. A shame, because the board is really good.

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Reply 14 of 21, by chrisNova777

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Skyscraper wrote:

thanks for the link - i appreciate it
but - windows 3.11 will see it?
these things are usually XP compatible only

http://www.oldschooldaw.com | vintage PC/MAC MIDI/DAW | Asus mobo archive | Sound Modules | Vintage MIDI Interfaces
AM386DX40 | Asus VL/I-486SV2GX4 (486DX2-80) | GA586VX (p75) + r7000PCI | ABIT Be6 (pII-233) matroxG400 AGP

Reply 15 of 21, by alexanrs

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Get an ISA board like that (or a Multi IO and disable everything but COM1) and disable the onboard ports in the BIOS. Windows won't know the difference.

Reply 16 of 21, by chrisNova777

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would com1 + com2 go thru the same chip ?
if com1 is blown would com2 be aswell or is there a chance my com2 will work.
that would be really amazng if it just works...

http://www.oldschooldaw.com | vintage PC/MAC MIDI/DAW | Asus mobo archive | Sound Modules | Vintage MIDI Interfaces
AM386DX40 | Asus VL/I-486SV2GX4 (486DX2-80) | GA586VX (p75) + r7000PCI | ABIT Be6 (pII-233) matroxG400 AGP

Reply 17 of 21, by chrisNova777

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alexanrs wrote:

Get an ISA board like that (or a Multi IO and disable everything but COM1) and disable the onboard ports in the BIOS. Windows won't know the difference.

its a pci only motherboard! would it be teh same for pci?

http://www.oldschooldaw.com | vintage PC/MAC MIDI/DAW | Asus mobo archive | Sound Modules | Vintage MIDI Interfaces
AM386DX40 | Asus VL/I-486SV2GX4 (486DX2-80) | GA586VX (p75) + r7000PCI | ABIT Be6 (pII-233) matroxG400 AGP

Reply 18 of 21, by alexanrs

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Maybe... By the way, does COM2 work? If it does, then maybe you can disable COM1 in the BIOS and set the second port to use COM1 IO address and IRQ and use it instead.

Reply 19 of 21, by chrisNova777

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alexanrs wrote:

Maybe... By the way, does COM2 work? If it does, then maybe you can disable COM1 in the BIOS and set the second port to use COM1 IO address and IRQ and use it instead.

im not sure.. i will find out once i get the attachment to connect to the header.. even if it takes up a pci slot i dont care as long as it works!
but i was hoping someone would have some advice or experience where they had fixed a similar issue.... how could it be that im the only one in the world whos had such a problem!

i will have to explore the addon serial pci card route if com2 doesnt work out..
or maybe i should just find a different 815E chipset motherboard

http://www.oldschooldaw.com | vintage PC/MAC MIDI/DAW | Asus mobo archive | Sound Modules | Vintage MIDI Interfaces
AM386DX40 | Asus VL/I-486SV2GX4 (486DX2-80) | GA586VX (p75) + r7000PCI | ABIT Be6 (pII-233) matroxG400 AGP