First post, by franpa
this area seems the best spot for this. (move a necessary.)
hi, i was wondering if anyone here has ever had there CPU replaced due to thermal issues. Apparently we failed to install the heat sink on my CPU correctly which ultimately resulted in it burning out.
Apparently you had to apply enough pressure on the 4 pins for a very loud 'CRACK' noise to be heard and the motherboard should end up bent (buckled?) around it. We only applied enough pressure till we heard a click for each pin and tested and found the heat sink to sit snug.
the CPU heat sink must have fallen off (well it hung loosely) recently because it would explain the severe jump in CPU temperature i noted in diagnostic tools (jumped from 27 degrees up to 40 degrees Celsius).
who here has been in a similar situation and needed the part replaced under warranty? was it hard getting it replaced? how did you go about to get it replaced?
thank you for (attempting to?) reading this.
AMD Ryzen 3700X | ASUS Crosshair Hero VIII (WiFi) | 16GB DDR4 3600MHz RAM | MSI Geforce 1070Ti 8GB | Windows 10 Pro x64.
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