VOGONS


First post, by TheAbandonwareGuy

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So some of you might remember I used to own like 200 plus graphics cards. In all that time I never found a working 9700, of any variant. Every single one I was able to get my hands on (at least 5 different ones) was defective. I come to read later that apparently the shim around the GPU die is actually too tall causing the factory cooling solution to come out of contact with the GPU core, so essentially every 9700 is factory defective in terms of cooling.

Well today I was at a thrift store and I found a clamshell dell with some variant of 9700 in it. Not sure which, I checked to see if it posted then cut power to come make this post. Has a bronze color cooler which I've never seen before, these are usually flat black.

Point being did the community ever come up with a good solution for keeping these cards working? The most common suggestion I saw was filing down the shim around the GPU package edge to lower it, but that seems really sketchy. I think I said in one of those threads there must be a way to lower the cooler surface down to the cure rather than modifying the GPU itself and risking damaging what is at this point basically the unicorn of early 2000s performance graphics cards. I floated the idea of using a high performance thermal pad though IIRC I got some pushback on that idea but I cant remember what it was.

Another solution would be aftermarket cooling, and if I can't find a good way to keep the factory setup I might go that route but I'd like to explore stock adjacent options first.

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I used to own over 160 graphics card, I've since recovered from graphics card addiction

Reply 1 of 4, by tehsiggi

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That shim height iirc. depends on the age of that card. Not all GPUs had a too high shim. Radeon 9800s had coolers with an extra offset for the die on the cooler, so that it would make contact first.

I'd first check if the shim is really higher or not. If not, I wouldn't do much about it. Clean the cooler, use good thermal compound, be happy. Just make sure to give the card some proper airflow. It'll thank you for that.

If you see that the shim is too high, either aftermarket cooling or a thin thermal pad might be suitable, did the latter with some 9700s in the past. Just make sure to use good ones, otherwise you'll give that GPU a hard time.

Under no circumstances I'd mess with the shim. R300s are too hard to come by as they are, so no need to abuse them more than necessary.

Btw. does your card look like this?
https://www.vgamuseum.info/index.php/cpu/item … ati-radeon-9700

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Reply 2 of 4, by TheAbandonwareGuy

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tehsiggi wrote on 2025-09-07, 19:08:
That shim height iirc. depends on the age of that card. Not all GPUs had a too high shim. Radeon 9800s had coolers with an extra […]
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That shim height iirc. depends on the age of that card. Not all GPUs had a too high shim. Radeon 9800s had coolers with an extra offset for the die on the cooler, so that it would make contact first.

I'd first check if the shim is really higher or not. If not, I wouldn't do much about it. Clean the cooler, use good thermal compound, be happy. Just make sure to give the card some proper airflow. It'll thank you for that.

If you see that the shim is too high, either aftermarket cooling or a thin thermal pad might be suitable, did the latter with some 9700s in the past. Just make sure to use good ones, otherwise you'll give that GPU a hard time.

Under no circumstances I'd mess with the shim. R300s are too hard to come by as they are, so no need to abuse them more than necessary.

Btw. does your card look like this?
https://www.vgamuseum.info/index.php/cpu/item … ati-radeon-9700

No, its Dell OEM CN-07T753. Which isn't very useful because apparently dell used that part number for everything from a 9500 Pro to a 9700XT. The full 20 character part number on the card produced 0 results on google.

The cooler is the exact same form factor/shape as the standard one, its just this off bronze color that is unusual. I've had other Dell OEM 9700s and they all had the usual flat black cooler.

RetroEra: Retro Gaming Podcast and Community: https://discord.gg/kezaTvzH3Q
Cyb3rst0rm's Retro Hardware Warzone: https://discord.gg/naTwhZVMay
I used to own over 160 graphics card, I've since recovered from graphics card addiction

Reply 3 of 4, by pete8475

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tehsiggi wrote on 2025-09-07, 19:08:

Under no circumstances I'd mess with the shim. R300s are too hard to come by as they are, so no need to abuse them more than necessary.

In my experience it's quite easy to remove the shim... What lead you to this thought?

Reply 4 of 4, by tehsiggi

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I'm no fan of messing with stuff that can be easily avoided. That's all.

Why put any stress / strain on that GPU if you can work around an issue that seemingly hasn't killed the card in over 20 years?

AGP Card Real Power Consumption
AGP Power monitor - diagnostic hardware tool
Graphics card repair collection