VOGONS


First post, by srhouyu

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I've got a Toshiba Satellite Pro 4300 that has got an issue: if it's hot, shutting it down leads to it being unable to power back on.

By "shutting down," I mean either holding the power button for a force shutdown or selecting "Shut Down" in Windows – both give the same result.

I'm always using an external power adapter since the battery is no longer functional.

Here's the breakdown:

1. If the laptop is cold, it starts up and works just fine.

2. Even after a brief use while still cool, a shutdown followed by a power-on attempt works normally.

3. The problem arises after extended use, when it gets hot. After a shutdown, pressing the power button results in the "Power On" light coming on, but the screen stays black with no boot-up (My System Commander menu has a message beep so I can confirm that). If I have patience, eventually, it cuts its own power, briefly flashing the Toshiba logo (<0.1 sec) right before doing so.

4. Leaving it to cool down solves the issue. It returns to case 1, and boots up normally again.

5. During regular use, as long as I don't shut it down, there are no overheating warnings, crashes, blue screens, or spontaneous restarts.

It's not a major issue, but I'd like to troubleshoot it. Any ideas where the problem might lie?

Reply 1 of 3, by dominusprog

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Well, you should one clean the fan and the heatsink (mostly fins), and two replacing the thermal paste.

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Reply 2 of 3, by DaveDDS

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Agreed. clean cooling hardware, replace thermal paste....

But it sounds to me like there is a sensor that reads the temperature and early on BIOS determines its too hot and
goes into low-power/shutdown mode ... but the OS you are booting doesn't detect this.

Perhaps you are missing a driver of some kind that's supposed to check the sensor.

Which means ... just because it's not shutting down on overheat doesn't necessarily mean it's not
overheated! - I'd look into this ASAP.

Dave ::: https://dunfield.themindfactory.com ::: "Daves Old Computers"->Personal

Reply 3 of 3, by Schule04

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Check if the green NiMH CMOS battery under the keyboard has leaked already onto the mainboard. Might not be related to the issue, but still.