Totally...
I was working in sales when Vista came out and it was a "challenging" time. The thing was that Vista wasn't really that bad in terms as a product. But it had so many thing working against it.
I mean it came on notebooks with 512MB or 1GB of Ram, shared graphics and single core CPU. Then we had issues with software not being compatible and worst of all the driver situation.
To Vistas credit, some of the manufacturers of printers or 3G cards should have been the ones to blame. Telstra took 6! months to release Vista drivers for their 3G modem. Printers or scanners wouldn't work up to a year. For some things we sold we had to get beta drivers from the manufacturers to help our customers. There also was no XP mode, which would have helped somewhat.
Many machines we downgraded to XP. We got very good at that and it was a nice little earner. Charged them for doing this...
So Vista did the hard yards. When 7 came out, drivers where available, applications had received patches and notebooks came with 2 or 4 GB of memory and much faster dual core CPUs.
But at that stage, the experience of Vista vs. 7 was very very similar...
So yea, should have been a service pack 🤣
Main reason they did this was to get ridd of the name "Vista". Because as soon as you said Vista, the customers didn't want to hear another word 🤣