VOGONS


How to deal with abuse

Topic actions

First post, by Qbix

User metadata
Rank DOSBox Author
Rank
DOSBox Author

At pcnwstage.phys.rug.nl I host the source of dosbox as a service to all people.

Unfortunately many people try to hack the machine. Like this user:

ABordeaux-103-1-28-125.w81-51.abo.wanadoo.fr[81.51.123.125]

What is an approriate way of dealing with this users.
There are +/- 5 different users each week trying it.

because of them the servers has much more network activity then it should and because of them the service might be shutdown.

Water flows down the stream
How to ask questions the smart way!

Reply 1 of 1, by MiniMax

User metadata
Rank Moderator
Rank
Moderator

I would start by contacting the owner of the IP address, in this case Wanadoo, a French Internet Service Provider (ISP). Check the Wanadoo web site for abuse contacts. If not found, send a polite letter to abuse@wanadoo.fr explaining the issue, and attach whatever logs/trace info you have.

If you can find a copy of their Terms & Conditions on the site, a quote from a section that directly address attempts at breaking into machines, would be useful.

Ask that you be contacted with information about what action they plan to take. Do not ask for the identity of the intruder. They will - and should not - devulge that kind of information to a 3rd party, but you are entitled to know what/if they will do about it.

If you do not get a response, you can either write again, perhaps send a fax, or call the switchboard and ask to talk with the helpdesk manager.

Alternatively, instead of going after an un-cooperative ISP, try some of the others that appear in your logs. Once you succesfully manage to shut down an offender, you can cite/quote the case in the letter to abuse@unresponsive.isp.

Best of luck,
MiniMax

DOSBox 60 seconds guide | How to ask questions
_________________
Lenovo M58p | Core 2 Quad Q8400 @ 2.66 GHz | Radeon R7 240 | LG HL-DT-ST DVDRAM GH40N | Fedora 32