Reply 20 of 24, by Malvineous
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- Oldbie
I always thought my APC stuff was quite reliable but having read this thread it has reminded me of a couple of issues I have encountered with them.
One UPS I got cheap because it wasn't working properly. Plugging a lamp into it and switching it over to battery made some arcing sounds and the light would dim for a second or so. Opening it up revealed a faulty relay, which once replaced fixed the problem. I probably can't blame APC for that one though, it didn't look like they were using cheap parts.
The other problem I've noticed relates to things they didn't really test very thoroughly as it's a situation they didn't expect would happen. When the batteries reach the end of their life, they expect you to replace them within a couple of days. However if you take too long, when the time comes around for the unit to do a self test it will switch to battery, then realise there's no power for the inverter, so switch back to the mains. But that double-switchover time leaves the load without power for just long enough that all the PCs reboot.
I must admit that it is kind of annoying having a device that's supposed to protect your network cause more outages than it prevents!
I'm curious how other brands behave in this respect. If you disconnect the battery from an Eaton unit and tell it to test the inverter, does it cut power to the load for long enough to reboot a PC, or see a lamp quickly switch off then back on again?
I think I experience this problem more than most because where I live the temperature is around 30-35C (86-95F) for six months of the year. Not living in an air-conditioned data centre, the UPS seems to end up cooking the batteries after a couple of years. I've considered trying to modify them to leave the fan running all the time as my 1400XL only switches it on when it gets really hot (maybe 40C/104F) and the SU3000 never turns it on unless the inverter is running, but I'm not sure how much difference it would make. I think I'd get a better result using bigger batteries and locating them outside of the UPS.