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Logitech Gaming Software causing InstallShield to freeze

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First post, by darkenedroom

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I've had a couple of installs freeze on me when trying to install legacy Window games in Windows 10 (MiG Alley & Joint Strike Fighter)

Joint Strike Fighter uses InstallShield v5, and it wasn't able to start the installer. Unfortunately MiG Alley didn't show any details in it's setup.exe, so I'm not sure of the version, the installer started but froze midway through. In both cases the an analysis of the process wait chains in Task manager, showed both setups were waiting on a logitechg_discord.exe process.

Killing off this process caused the setups to continue.

The better solution is to disable the discord applet in the Logitech Gaming Software:
https://support.logi.com/hc/en-us/articles/36 … on-with-Discord

I don't actually have a Logitech keyboard just a G502 mouse but for some reason this seems to be enabled by default.

So something to be aware and try if a particular setup.exe acts weirdly.

https://www.tales-from-darkenedroom.com/ - Retro PC gaming on Windows 10, technical aspects, flight sims and space sims a speciality

Reply 2 of 4, by darkenedroom

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It just so incredibly annoying that you have to enable a setting (disabled by default) in order to see the option (enabled by default) to disable it, as it causes issues for legacy installers! But at least I've been able to find it and sort it.

https://www.tales-from-darkenedroom.com/ - Retro PC gaming on Windows 10, technical aspects, flight sims and space sims a speciality

Reply 3 of 4, by dr_st

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It's strange how seemingly completely unrelated software can cause legacy installers to hang (waiting on what?)
I've experienced this with Half-Life (also uses InstallShield) and CoreFTP server.

https://cloakedthargoid.wordpress.com/ - Random content on hardware, software, games and toys

Reply 4 of 4, by BEEN_Nath_58

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Yup it was an unbearable issue for me. Now that I use Razer, the software has been better.

However Bluestacks Android Emulator still gives me the same trouble

previously known as Discrete_BOB_058

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