I had the same problem , it turned out to be that the spam filter my ISP uses was blocking the mail at teh server level ( never even made it to my account ) my solution was to open a yahoo mail account (free) and have it sent there .
make sure not to use spam guard and also make sure that the bulk mail folder accepts all mail .
when the password was sent o the yahoo account it ened up in the bulk mail folder ( I almost deleted it by accident )
maybe that will help , oh it also an inordinately long time passed between when I signed up and when the mail actually arrived