VOGONS


First post, by zlucarson

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Hi all. this is my first time posting here,
I recently posted this on r/vintagecomputing over on Reddit and no one there seems to have the information I'm looking for. I'm trying to find more information on this specific model.
I recently was given this Gateway 2000 at work and I have been able to find little to no information on this specific model. It is a 486/33E as stated on the front of the case.
For the most part, I have only been able to find information on the DX2 and its lineup, any information on this computer seems to have been erased from the internet, I've only been able to find a couple images of this specific model, and a couple text references in various catalogs and such.

BTW, I have yet to attempt to fully power it up, my current test power supply is failing, however, power does seem to be going through the board, as several of the LEDs on the case and board appear to be functional. However it only powers on for a second, so I can't quite check if it's fully working just yet.
For those interested on the specs that I already know:

I believe it has 32 mb of memory ( 1MX36 sticks?)
And it has a Intel 486 DX.
It also has a zip drive, a CD drive, and a generic floppy drive.

u/megahertzcoil on Reddit helped me identify the most notable expansion cards.
There is:
a "Tseng Labs ET4000 VGA card."
a "Media Vision Pro Audio Spectrum 16 sound card."
a dual serial/single parallel port card.
a dual serial port card.
And finally, some sort of SCSI controller.

If anyone has any info on it, I would be very happy to hear!
I'll include these photos.
if25n3kucfg61.jpg?width=3840&format=pjpg&auto=webp&s=e93ea9cbac9a2a86a63a675ee9342b88bbc658e1
wjmohb0scfg61.jpg?width=2160&format=pjpg&auto=webp&s=c5565ea45c2644161287e7f2a932ac459890f69b
u139ji22dfg61.jpg?width=3840&format=pjpg&auto=webp&s=a6e2bbaa05c41d4e958487024d6f7186780cb956
Also for anyone curious about the power supply, it is not shown here. I do not have any picture of it at the moment, it is in terrible shape. As such, I have been using an AT to ATX adapter to power it. According to u/leadedsolder on Reddit, the motherboard seems to have some sort of short as well.

Reply 1 of 37, by Eep386

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First off, welcome to the Vogons.org forums!

Second, that's a really nice EISA bussed Gateway 2000 486 you got there. I don't know much about it either but I'll tell you what I do know about what you have:

A short circuit will trip the protection inside the power supply, causing it to only run for a few microseconds at the most before powering back down. A common cause of "grown" shorts are those round tantalum capacitors. I see a couple mounted on the SCSI card (the one card in the leftmost slot in that picture), try removing the card and power it up, and see if that changes anything.

The power supply looks to be a more or less standard "classic AT" style bulky box with the switch mounted on the side.

Oh yeah, when you do get it running: be ready to hunt down an EISA configuration disk, as early EISA systems like this often needed a special utility to configure them. Unfortunately these utilities are not standardized, and you'll have to find one specific to your motherboard. If you're really lucky (and the HDD still works) it's possible that the utility may be on the hard drive.
Gateway often used parts from different manufacturers, such as Micronics, Anigma, etc. so we'll need some closer shots of the motherboard to assist in identifying it.

Last edited by Eep386 on 2021-02-09, 19:21. Edited 2 times in total.

Life isn't long enough to re-enable every hidden option in every BIOS on every board... 🙁

Reply 3 of 37, by Eep386

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Unlikely it's the same motherboard, this is an EISA bussed board. I am still trying to identify it myself.
It doesn't seem to match any of the Micronics EISA 486 boards in TH '99 either. Closest I got was a Mylex, but it doesn't match any of those either.

Life isn't long enough to re-enable every hidden option in every BIOS on every board... 🙁

Reply 4 of 37, by zlucarson

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Eep386 wrote on 2021-02-09, 19:37:

Unlikely it's the same motherboard, this is an EISA bussed board. I am still trying to identify it myself.
It doesn't seem to match any of the Micronics EISA 486 boards in TH '99 either. Closest I got was a Mylex, but it doesn't match any of those either.

Yeah.. I don't think it's a Micronics board either.. I'll try to take a full photo of the board a little later today
It certainly appears to be a mystery..

Last edited by zlucarson on 2021-02-10, 00:06. Edited 1 time in total.

Reply 5 of 37, by zlucarson

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Eep386 wrote on 2021-02-09, 19:11:
First off, welcome to the Vogons.org forums! […]
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First off, welcome to the Vogons.org forums!

Second, that's a really nice EISA bussed Gateway 2000 486 you got there. I don't know much about it either but I'll tell you what I do know about what you have:

A short circuit will trip the protection inside the power supply, causing it to only run for a few microseconds at the most before powering back down. A common cause of "grown" shorts are those round tantalum capacitors. I see a couple mounted on the SCSI card (the one card in the leftmost slot in that picture), try removing the card and power it up, and see if that changes anything.

The power supply looks to be a more or less standard "classic AT" style bulky box with the switch mounted on the side.

Oh yeah, when you do get it running: be ready to hunt down an EISA configuration disk, as early EISA systems like this often needed a special utility to configure them. Unfortunately these utilities are not standardized, and you'll have to find one specific to your motherboard. If you're really lucky (and the HDD still works) it's possible that the utility may be on the hard drive.
Gateway often used parts from different manufacturers, such as Micronics, Anigma, etc. so we'll need some closer shots of the motherboard to assist in identifying it.

Thank you!
I'll definitely test it without the SCSI board and let you all know how it goes.
The power supply itself is really strange as well, I'm having a really hard time finding any information on it as well.
It's a Powertronic TK-4230 DF, I've only found a couple people selling them for very high prices on very sketchy websites..

Yeah, I figured, I'm praying that hard drive has the utility on it...

Reply 6 of 37, by Eep386

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Seems to be a closer match to the one in this fellow's system? Desktop Score! Gateway 2000 EISA 486 and a Image Advance 386!

Last edited by Eep386 on 2021-02-09, 20:02. Edited 1 time in total.

Life isn't long enough to re-enable every hidden option in every BIOS on every board... 🙁

Reply 7 of 37, by zlucarson

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Eep386 wrote on 2021-02-09, 20:00:

Seems to be a closer match to the one in this fellow's system? Desktop Score! Gateway 2000 EISA 486 and a Image Advance 386!

Yep! That's the exact one in fact!

Reply 10 of 37, by zlucarson

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I've tested it without the SCSI card, still no luck, I'm trying to check for any sort of damage to the main board itself..
I don't have the clock battery connected, could that be affecting it? I'm not as familiar with how older PC batteries function.

Reply 11 of 37, by Eep386

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Unless the battery leaked all over the board, I don't think a missing battery will cause a short-circuit in this case.

It's possible one of those surface-mounted tantalum caps on the motherboard is shorted. A Polar Toneohm 950 would be helpful in finding out which cap is shorted, but if you have a sufficiently sensitive multimeter (one capable of reading sub-ohm values) you could try probing each smoothing cap and see which one returns the lowest resistance value.

Life isn't long enough to re-enable every hidden option in every BIOS on every board... 🙁

Reply 12 of 37, by zlucarson

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Eep386 wrote on 2021-02-10, 03:29:

Unless the battery leaked all over the board, I don't think a missing battery will cause a short-circuit in this case.

It's possible one of those surface-mounted tantalum caps on the motherboard is shorted. A Polar Toneohm 950 would be helpful in finding out which cap is shorted, but if you have a sufficiently sensitive multimeter (one capable of reading sub-ohm values) you could try probing each smoothing cap and see which one returns the lowest resistance value.

There doesn't really appear to be any other caps on the board (that I recognize as caps at least)
Is there anything else that might be causing it?
There isn't really any damage that I can point out on the board, and the bottom is completely dust free..

Reply 14 of 37, by zlucarson

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Warlord wrote on 2021-02-10, 07:53:

A missing battery will cause a lot of vintage motherboard to fail to post. Replace the battery with a new one and try again.

Fail to post or fail to power on at all?
Also where should I look for a new battery? most of the ones I'm finding on ebay are incredibly expensive. The battery that came with this one originally is a 844 Rayovac. It's 4.5 Volts.

Reply 15 of 37, by Eep386

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A missing CMOS battery will cause a failure to post, not a failure to power on. Depending on if the motherboard uses a pin connector it may be possible to wire in a three AAA or AA cell battery holder in place of the custom 4.5V CMOS battery; use lithium batteries for best results (and lowest potential for leakage over time).

There's a handful of surface-mounted tantalum caps on the motherboard, those little orange rectangles with the two, relatively wide metal legs on opposite sides. Odds are one of those is shorted. With the motherboard's power switched off and disconnected from the power supply, test them with a multimeter: they should not report low ohm resistance, but since most of them are on the same power rail, when one shorts they will all appear shorted at first glance. To find the one responsible for the short, set your multimeter to the lowest ohm setting possible and look closely at the ohm readout as you test the caps: the one with the lowest measured resistance could very well be the shorted cap. Don't bother with the orange things with multiple legs (such as the one just barely visible below the cap I circled in the picture), those are resistor arrays.

Surface Mounted Cap.jpg
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Life isn't long enough to re-enable every hidden option in every BIOS on every board... 🙁

Reply 16 of 37, by zlucarson

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Eep386 wrote on 2021-02-10, 16:34:

A missing CMOS battery will cause a failure to post, not a failure to power on. Depending on if the motherboard uses a pin connector it may be possible to wire in a three AAA or AA cell battery holder in place of the custom 4.5V CMOS battery; use lithium batteries for best results (and lowest potential for leakage over time).

There's a handful of surface-mounted tantalum caps on the motherboard, those little orange rectangles with the two, relatively wide metal legs on opposite sides. Odds are one of those is shorted. With the motherboard's power switched off and disconnected from the power supply, test them with a multimeter: they should not report low ohm resistance, but since most of them are on the same power rail, when one shorts they will all appear shorted at first glance. To find the one responsible for the short, set your multimeter to the lowest ohm setting possible and look closely at the ohm readout as you test the caps: the one with the lowest measured resistance could very well be the shorted cap. Don't bother with the orange things with multiple legs (such as the one just barely visible below the cap I circled in the picture), those are resistor arrays.
Surface Mounted Cap.jpg

Alright, I'll go through and check all of them today and let you know how it goes.
Also! I want to say thanks a ton for taking time out of your day to help me with this. I seriously appreciate it.

Reply 17 of 37, by Eep386

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No worries. I hope to see this beautiful old box up and running someday.

Life isn't long enough to re-enable every hidden option in every BIOS on every board... 🙁

Reply 18 of 37, by PC Hoarder Patrol

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Nice looking system - it's a shame it won't power on atm, and that info on these Gateway Anigma boards is hard to come by. Anigma were only the independant OEM design house rather than the fabber (Micronics / TI?) until Gateway bought them out.

There was a guy called Ben Myers (had an account here at Vogons as ben_myers) who apparently once had loads of info on these boards - here's an old web page of his

https://web.archive.org/web/20011109131728/we … nics/anigma.htm

A quick hunt on archive.org turned up this old Gateway support page for Anigma EISA boards

https://web.archive.org/web/20030804124034/ht … le.asp?id=14997

Based on your possible model#, I'd assume it's the first or third one

I'd be surprised if a dead external battery stopped the board powering on (more likely to just get a load of EISA config error messages on the POST screen) but no harm in trying a fresh battery - here's some info on the battery from one of those board links

https://web.archive.org/web/20031224130519/ht … /Mttery01.shtml

Also, in case you ever get the thing powered on, here's a copy of the correct Gateway Anigma EISA Config Utility (ECU) and BIOS flash package.

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ecfg432.zip
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Reply 19 of 37, by zlucarson

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PC Hoarder Patrol wrote on 2021-02-11, 00:31:
Nice looking system - it's a shame it won't power on atm, and that info on these Gateway Anigma boards is hard to come by. Anig […]
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Nice looking system - it's a shame it won't power on atm, and that info on these Gateway Anigma boards is hard to come by. Anigma were only the independant OEM design house rather than the fabber (Micronics / TI?) until Gateway bought them out.

There was a guy called Ben Myers (had an account here at Vogons as ben_myers) who apparently once had loads of info on these boards - here's an old web page of his

https://web.archive.org/web/20011109131728/we … nics/anigma.htm

A quick hunt on archive.org turned up this old Gateway support page for Anigma EISA boards

https://web.archive.org/web/20030804124034/ht … le.asp?id=14997

Based on your possible model#, I'd assume it's the first or third one

I'd be surprised if a dead external battery stopped the board powering on (more likely to just get a load of EISA config error messages on the POST screen) but no harm in trying a fresh battery - here's some info on the battery from one of those board links

https://web.archive.org/web/20031224130519/ht … /Mttery01.shtml

Also, in case you ever get the thing powered on, here's a copy of the correct Gateway Anigma EISA Config Utility (ECU) and BIOS flash package.

ecfg432.zip

Thank you so much! I just found Ben Myers's stuff for the micronics motherboards earlier, but couldn't find anything for the Anigma motherboards..
This information is super helpful! Especially that EISA config!